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Shaklee Shipping Rates & Policies

Shipping and Handling Charges

Shaklee shipping and handling fees are based on the total weight of the order, rounded up to the nearest full pound.  

CONTIGUOUS US

Standard Service

1-2 pounds: $8.49
3-9 pounds: $8.99
10+ pounds $1.00 + 95¢ per pound
 

Upgrade Options

3 Day Air:
1-9 pounds STD S&H Fee + $7.00
10+ pounds: STD S&H Fee + 60¢ per pound

2 Day Air
1-9 pounds: STD S&H Fee + $9.00
10+ pounds: STD S&H Fee + 80¢ per pound

Overnight Air
STD S&H Fee + $10.00 + $1.25 per pound

OFFSHORE LOCATIONS

(AK, HI, PR, AS, GU, MU, VI)

Standard Service

1-2 pounds $9.49
3-9 pounds: $10.09
10+ pounds $1.00 + 99¢ per pound
 

Upgrade Options

USPS Priority Mail (AK, HI, PR Only)
(4 business days)
STD S&H Fee + $5.49 + $1.65 per pound

Tracking Shipments
You can track your shipments using the Shaklee Order number here: http://member.myshaklee.com/us/en/track_ups.html

Have more questions? 
Please see below orcontact Shaklee Customer Service at 1-800-SHAKLEE (1-800-742-5533) or customercare@shaklee.com. 

Shaklee Customer Service Hours of Operation:
Mon-Fri, 6 am to 7pm Pacific
Saturday, 7 am - 4 pm Pacific

Carriers and Shipping Options

What carriers does Shaklee use for delivery?

  • We ship with FedEx and USPS.

What shipping services are available?

  • We offer expedited shipping options: Overnight Delivery, 2 Day Air and 3 Day Air.
  • There is also Ground: Priority Mail and Parcel Select.

Is free shipping available?

  • Shaklee offers a variety of promotions throughout the year to our Shaklee Members.  Some of these special promotions do include free shipping.

Shipping Times

How fast will I receive my order?

  • Shaklee has a commitment to have our shipments delivered within 5 business days of when the order is placed. We select to use the lowest cost carrier that provides that service and allows us to meet that commitment.
  • Delivery time can depend on the default carrier and service it provides, whether it is via FedEx home delivery or FedEx SmartPost.
  • There are other options to upgrade service and expedite shipping if time is more important than cost.

What days are considered business days?

  • Business days are Monday – Friday, not including Saturday, Sunday or any USPS or FedEx holidays.

How can I get my package faster?

  • You can choose to upgrade to an expedited service or choose to place orders earlier in the week and earlier in the day. Placing your orders on Monday – Wednesday, before 12pm Eastern Time for expedited and before 2pm Eastern Time for ground, will help to avoid delays from weekends and allow you to receive your shipment earlier.

Shipping to Alaska and Hawaii and Puerto Rico

Does Shaklee ship outside the continental US?

  • Shaklee uses a dedicated air carrier to ship to Alaska, Hawaii and Puerto Rico. Shipments should arrive within 5-8 business days.

Shipping to Guam, Virgin Islands and American Samoa

  • We use Parcel Select to ship to Guam, Virgin Islands and American Samoa. Shipments should arrive within 7-10 business days.

Shipping to APO/FPO Military Addresses

Does Shaklee ship to APO/FPO Military addresses?

  • Shipments are sent by priority mail to APO/FPO addresses. Shipments should arrive within 7-10 business days.